FREE GUIDE: The Culture Effect - A system to build a rock-sold culture for overworked service-based business owners

Season 2

Dec. 24, 2019

049: Season two highlights - "Big lessons from serving others"

To round out Season 2, here's a collection of answers to the first question I've asked all the guests on our interview-style episodes: What's a big lesson you've learned from serving others? The list of guests and the episode they …

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Dec. 24, 2019

046: Culture Lessons - Do you have a generous budget to show your lov…

This solo episode digs deep into item #17 on the 'Culture Is Everything' checklist: Do you have a generous budget to show your love for team members and their families when bad stuff happens at home? Life has inevitable ups …

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Dec. 20, 2019

048: Culture Lessons - Do you document your culture with an inspiring…

This solo episode explores the final item (#19) on the 'Culture Is Everything' checklist: Do you document your culture with an inspiring culture library or memory bank? There are so many wins, challenges, smiles, tears and lessons learned while...

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Dec. 18, 2019

047: Culture lessons - Do you have a regular rhythm of parties to cel…

This solo episode explores item #18 on the 'Culture Is Everything' checklist: Do you have a regular rhythm of parties to celebrate the milestones of your culture and to acknowledge the personal wins of team members? Where last episode dealt …

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Dec. 6, 2019

045: Culture Lessons - Does every team member get regular and genuine…

This solo episode explores item #16 on the 'Culture Is Everything' checklist: Does every team member get regular and genuine appreciation from the CEO and / or senior management? Enjoy :) Check out Cameron Schwab's blog post mentioned in this …

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Dec. 5, 2019

044: Culture Lessons - Does every team member get regular and persona…

This solo episode explores item #15 on the 'Culture Is Everything' checklist: Does every team member get regular and personalised recognition for adding to your culture? This checklist item helps ensure team leaders not only give feedback to improve...

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Nov. 30, 2019

043: Culture Lessons - Does every new team member get a memorable and…

Today's solo episode is based on item #14 on the 'Culture Is Everything' checklist: 'Does every new team member get a memorable and supportive welcome on their first day?' A memorable and supportive welcome day is such a simple yet …

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Nov. 27, 2019

042: Culture lessons - Do you have a robust recruiting process to kno…

This solo episode explores item #13 on the 'Culture is everything' checklist: Do you have a robust recruiting process to know when 'maybe' means no, so you only hire fellow zealots? Recruitment is a critical step in building a strong …

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Nov. 22, 2019

041: Culture Lessons - Have you reverse engineered your 3 year & 10 y…

This solo episode explores item #12 on the 'Culture is everything' checklist: Have you reverse-engineered your 3-year and 10-year goals to annual, monthly and weekly targets that are tracked at your daily huddle? Breaking down your vision into smaller...

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Nov. 19, 2019

040: Culture lessons - Is your culture reinforced with a short, speci…

This solo episode explores item #11 on the ‘Culture is everything’ checklist: Is your culture reinforced with a short specific story of a core value being lived at every daily huddle? Sharing stories of team members living the core values …

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Nov. 7, 2019

039: Culture Lessons - Do you have an energetic daily huddle that ali…

This short solo episode in the ‘Culture lessons’ series looks at item #10 on the ‘Culture is everything’ checklist: Do you have an energetic daily huddle that aligns everyone to the painted picture vision of your culture's future? A daily...

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Oct. 31, 2019

038: Brad Giles - Leader, Coach & Author of Made to Thrive

Brad has been a high-growth entrepreneur and coach for the last 20 years. His recently-released book, Made to Thrive: The Five Roles to Evolve Beyond Your Leadership Comfort Zone, has great practical content that every leader wanting to be...

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Oct. 24, 2019

037: Culture Lessons - Is your Painted Picture Vision used to recruit…

This short solo episode in the ‘Culture lessons’ series looks at item #9 on the ‘Culture is everything’ checklist: Is your Painted Picture Vision used to recruit new team members that help grow your culture? A painted picture vision is …

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Oct. 17, 2019

036: Xavier Duursma - Professional footballer

In this episode we have the unique opportunity to learn from an emerging leader in the early stages of their leadership journey. Xavier Duursma is a professional footballer in the Australian Football League (AFL), arguably Australia's most elite...

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Oct. 2, 2019

035: Culture Lessons - Using a 3-year painted picture vision to creat…

This short solo episode in the ‘Culture lessons’ series looks at item #8 on the ‘Culture is everything’ checklist: Do you have a 3-year Painted Picture Vision of your culture’s future that you refer to daily? A painted picture vision …

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Sept. 18, 2019

034: Ross Tomkins - Therapy Direct Health Care

Ross is owner and CEO of Therapy Direct Health Care in the UK. His book 'The Business Of Health' shares his experience of becoming a strong leader inside a health business. In this interview, Ross shares the learnings and rituals …

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Sept. 12, 2019

033: Culture Lessons - Regular updates on progress towards your ten-y…

This short solo episode explores item 7 on the 'Culture Is Everything' checklist: Does your team receive regular updates on progress towards your ten-year obsession. We delve into some examples - including my own experience with The Physio Co - …

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Sept. 4, 2019

032: Lisa Messenger - Founder & CEO, Collective Hub

Lisa Messenger is the founder and CEO of Collective Hub, an inspiring multimedia platform that exists to help people unleash their full potential. Between 2013 and 2017 Collective Hub grew it's print magazine from scratch to 50+ issues that were...

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Aug. 30, 2019

031: Culture Lessons - A 10-year obsession that acts as your North St…

This short solo episode explores item 6 on the ‘Culture is Everything’ checklist: Do you have a 10-year obsession that acts as your north star? A 10-year obsession is all about vision: documenting where your business and team is heading, …

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Aug. 20, 2019

030: Sel Watts - founder, Wattsnext

Sel Watts is a serial entrepreneur and people-focused leader. In 2007 Sel founded the results-driven HR firm Wattsnext in 2007, which she has continued to grow. She then took on the huge challenge of moving to New York to start …

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Aug. 15, 2019

029: Culture Lessons - Are core values used in every team member's qu…

After a short break to take time out to learn and grow in my personal and professional life, we're back to learning how to apply the steps from the Culture Is Everything checklist. This short solo episode covers how you …

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July 18, 2019

028: Nick Sinclair - Founder, The Outsourced Accountant

Nick Sinclair is the founder and chairman of a fast-growing business, The Outsourced Accountant. They have a growing team of 1250 team members, the majority based in the Philippines, that provide accounting services to clients around the...

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July 11, 2019

027: Culture Lessons - Are your core values used for a recognition & …

This short solo episode covers how you can best use core values to create a recognition and reward program that drives culture. We dive into the lessons learned from Scaling Up's Verne Harnish, Vaynermedia's Claude Silver and Icon Group's Mark...

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July 3, 2019

026: Cathie Reid - Co-founder, Icon Group

Cathie Reid is the co-founder of Icon Group, a 3,000-strong global team dedicated to caring for cancer patients across Australia, New Zealand and Asia. Cathie is also a director of the Brisbane Lions AFL Football Club, and a recent recipient …

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